Team Manager, Business Sales Centre

• Take the lead in expanding Origin's B2B footprint 
• Support positive change and development 
• Melbourne based

Delivering good energy starts from within

It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We’re always looking for better ways to deliver for our customers – and for our people.

About the role:
Lead a telephone-based sales team (inbound & outbound roles) and a dedicated account management team in a contact centre-based environment, while supporting the field based regional sales teams.

The LPG Business Sales Centre is a sales and account management contact centre environment with a blend of inbound and outbound sales consultants, dedicated telephone-based account managers (Premium Business Consultants) and a national multisite account manager role.

Key responsibilities:

• Manage the LPG Business Sales Centre customer portfolio which includes SME customers across commercial & industrial, SME, Autogas, and national accounts; across industry segments including manufacturing, construction, transport, mining, hospitality, tourism, agriculture, education & health
• Manage the SME customer portfolio to ensure volume, margin and net customer targets are achieved within budget
• Develop a highly engaged sales team that delivers a high-performance sales culture across LPG Business Sales Centre
• Identify opportunities for improved sales effectiveness, support Salesforce enhancement, AI development
• Work across departments to advocate the project and ensure all departments are aware of the project deliverables

What will you bring?

• Previous sales management experience in a contact or call centre environment is essential
• Experience coaching & mentoring phone-based sales teams
• Proven ability to develop ideas into operational frameworks
• Expertise in executing diverse business programs
• Ability to perform effectively under pressure
• Excellent written and verbal communication skills
• Proficient in Sales Force or similar CRM, and Microsoft Office

So, why join us?

• Discounted Origin products benefit for employees, including Electrical, Gas and Internet offers!
• Flexible working environment
• Competitive salary + annual performance bonus + performance-based reviews
• Origin 360 Electric Vehicles (EV) employee subscription offers a fantastic range of EVs, with flexible month-to-month plans and no lock-in contract.
• Free and confidential counselling for employees and family members.
• A great high energy team, that encourages interesting, rewarding, and engaging work!

Origin - Where good change happens

At Origin, we’re powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse. 
 

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you. 

Here's a little about us: https://www.originenergy.com.au/about/careers/

Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.

Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.