Senior Experience Designer

• Shape seamless digital sales experiences that help more customers choose Origin 
• Full-time, 12-month contracting opportunity 
• Work within a collaborative, high-impact digital team

Grow where you matter most

At Origin, being All Kinds of Useful starts with people like you, the ones showing up every day to make a difference for our customers. As we expand the way that we serve Australians – including providing internet, new products, and more to come – your next challenge could be closer than you think right here at Origin.

About the role:

We’re looking for a Senior Experience Designer to uplift the end-to-end digital sales experience across Origin’s online channels. This role is ideal for someone who enjoys simplifying complex journeys, improving conversion, and creating intuitive experiences that help customers confidently navigate their energy choices.

You’ll use a human-centred approach to identify friction points, streamline interactions, and design solutions that enhance customer acquisition. Working closely with cross-functional teams, you’ll help deliver meaningful, iterative improvements that drive both customer and business outcomes.

Roles & Responsibilities

• Partner with product, marketing, analytics and technology teams to define and deliver great digital sales experiences
• Use research and behavioural insights to uncover opportunities that improve conversion and reduce friction
• Develop and validate design solutions that balance customer needs, commercial value and technical feasibility
• Contribute to product roadmaps and prioritise high-impact improvements
• Apply scalable design patterns and provide clear direction to cross-functional teams to ensure design intent is delivered

About you

You’re passionate about creating seamless, customer-centric digital journeys that make choosing Origin simple and intuitive.

• Solid experience in UX and Human-Centred Design, ideally within digital sales or customer acquisition journeys.
• Skilled in research, synthesis and turning insights into clear, actionable design solutions.
• Proficient with Figma, Miro, Asana, Confluence and able to learn new tools quickly.
• Strong communicator with excellent attention to detail and the ability to simplify complexity.
• Collaborative, proactive and comfortable working in an evolving, fast-paced environment.

Origin - Where good change happens

At Origin, we’re powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse. 
 

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you. 

Here's a little about us: https://www.originenergy.com.au/about/careers/

Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.

Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.