People & Culture Consultant - Injury Management

Date: 17 Jul 2024

Location: Melbourne, VIC, AU, 3000 Barangaroo, NSW, AU, 2000 Brisbane, QLD, AU, 4000 Adelaide, SA, AU, 5000

Company: Origin Energy Services Ltd

  • Case management focusing on Mental Health and wellbeing. 
  • Collaborate with stakeholders to support effective people services for Origin employees 
  • Permanent position | 2 days in office hybrid role | CBD based


Delivering good energy starts from within


It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We’re always looking for better ways to deliver for our customers – and for our people.


About the role

Join the Employee Services Team at Origin Energy and be part of a dynamic and supportive environment where your expertise in Injury Management will make a significant impact. We empower our team members to drive positive change by providing expert advice and coaching to leaders and employees, influencing senior leaders, and actively contributing to continuous improvement.


Your responsibilities will include:

  • Manage the end-to-end delivery of worker’s compensation, and income protection claims, including complex cases across all major Australian jurisdictions
  • Support the coaching and upskilling of other Injury Management specialists
  • Identify and implement continuous improvement initiatives across the Injury Management service offer, to ensure deployment of scalable, simplified, and standardised processes.
  • Facilitate the timely and sustainable return to work of ill and injured employees
  • Coordinate with employees, leaders, insurers and our Health & Safety Team to provide support and implementation of return-to-work strategies. 
  • Coach and guide employees and leaders in Injury Management and Workers Compensation practice 
  • Establish and maintain effective working relationships with all key stakeholders. 
  • Provide required data and statistics for monthly safety reporting and claims reviews.  
  • Work collaboratively with all stakeholders to ensure claims management strategies are implemented, the timely delivery of exceptional customer service and cost-effective outcomes.  
  • Ability to deliver face to face training (physical and mental health initiatives), as required.
  • Provide consistent, timely and credible claims and mental health advice in response to enquiries.


What you will bring?

You will love helping people, with a focus on injury management and mental health. You will communicate well, advise and coach different stakeholders, and work cooperatively. You will see opportunities in ambiguity, embrace change and like working in changing environments. With an extensive in-house Injury Management background, you will plan and organise well, and prioritise easily and smoothly. You will also:

  • Hold qualifications in a mental health associated Allied Health Profession
  • Extensive in-house experience working on complex cases
  • Be rehabilitation and Return to Work Coordinator trained.
  • Have working knowledge of relevant legislation across
  • Track record of working in a customer-focussed environment where the emphasis is on customer service and continuous improvement.
  • Have working knowledge of Psychosocial Hazards and trauma informed practices
  • Mental Health First Aid trained


So why join us?

  • Contribute to Australia's low-carbon economy and shape the future of energy.
  • Join a dynamic team with inclusive leadership, where your ideas are valued.
  • Embrace work-life balance with a hybrid working model (2 days in the office).
  • Enjoy a central CBD location with easy access to parking and public transport.
  • Unlock discounted Origin benefits on Electrical, Gas, and Internet services.
  • Explore unique and cost-effective employee EV Car subscriptions. 


Origin - Where good change happens


At Origin, we’re powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse. 

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you. 

To learn more about who we are, and what we do, visit our website:


You will be required to meet Origin's employment criteria which may include a criminal history check and pre-employment medical (including drug & alcohol testing).


Please note unsolicited CVs from agencies will not be accepted.


Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.