Metering & Revenue Assurance Manager

• Lead hot water metering operations to improve performance, protect revenue & ensure accurate billing 
• Use data and commercial insights to drive change and improve customer outcomes 
• Melbourne based

Join a team that's All Kinds of Useful

At Origin, being useful is more than a tagline - it’s how we approach work every day. As a collective, we’re a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia’s energy transition. If you’re driven by purpose and excited to be part of something bigger, we’d love to have you on the journey.

About the role

As Metering and Revenue Assurance Manager, you’ll optimise hot water metering operations within Origin’s Centralised Energy Services (CES) business. Leading a small team, you’ll balance technical performance, data quality and costs to maximise revenue and support accurate, timely customer billing.You’ll manage service providers, resolve complex metering and billing issues, and deliver improvements that strengthen metering capability and operational efficiency.

Key responsibilities

• Manage metering operations, balancing maintenance, replacement and service costs with performance and financial returns.
• Manage third-party meter reading providers, ensuring reliable, cost-effective services.
• Use data and reporting to identify revenue leakage, performance trends and improvement opportunities.
• Maintain accurate meter and site data across exchanges, retrofits and site updates, partnering with Asset Management, Billing and Market Data teams.
• Lead your team through process improvements and automation, supporting the resolution of complex metering, billing and customer issues.

About you

You’re analytical, technically minded and commercially focused. You enjoy solving business problems, working across teams and turning insights into practical improvements.

You’ll bring:

• Experience improving financial returns and operational performance, with knowledge of hot water systems, embedded networks or energy asset management being ideal.
• The ability to understand technical challenges and resolve complex issues.
• Strong analytical skills, using data to identify risks and guide decisions.
• Experience driving change, continuous improvement and operational efficiency.
• Strong stakeholder engagement skills and the ability to guide a small team and manage service providers.

Origin - Where good change happens

At Origin, we’re powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse. 
 

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you. 

Here's a little about us: https://www.originenergy.com.au/about/careers/

Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.

Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.