Digital Business Analyst
Date: 20 Mar 2026
Location: Melbourne, VIC, AU, 3000
Company: Origin Energy Services Ltd
- Be part of a bold, game-changing team driving digital transformation in energy!
- 6-month contracting opportunity | CBD Location
- Melbourne based
Join a team that's All Kinds of Useful
At Origin, being useful is more than a tagline - it’s how we approach work every day. As a collective, we’re a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia’s energy transition. If you’re driven by purpose and excited to be part of something bigger, we’d love to have you on the journey.
About the role:
We’re looking for a proactive and innovative Digital Business Analyst to join a forward-thinking team on a 6-month contracting opportunity, bringing strong expertise across digital ecosystems, customer-centric design, and emerging technologies.
In this role, you’ll be primarily responsible for acting as the key link between business stakeholders and technical teams - translating digital strategy into clear, actionable requirements to deliver seamless, high-impact digital solutions that enhance customer experience and drive operational efficiency.
Roles & Responsibilities
- Capture and translate digital business requirements across eCommerce, mobile, and digital channels
- Analyse user journeys, processes, and customer touchpoints to inform solution design
- Develop user stories, workflows, and wireframes aligned to digital strategy
- Facilitate Agile ceremonies and collaborate with cross-functional teams to deliver solutions
- Manage stakeholder relationships, requirements, and project progress end-to-end
- Support solution design, POCs, and continuous improvement across digital initiatives
About you
You are a proactive and collaborative delivery professional with demonstrated experience in leading complex initiatives. You’ll bring:
- Degree in Business, IT, Digital Media, or related discipline
- Strong understanding of digital ecosystems, UX/UI principles, and customer journeys
- Experience with authentication (MFA, SSO) and user registration/login flows
- Proficiency in Agile methodologies, process mapping, and user story development
- Familiarity with digital platforms (CRM, CMS, eCommerce, marketing tools) and analytics
- Strong communication and stakeholder engagement skills with a data-driven mindset
Origin - Where good change happens
At Origin, we’re powered by people who believe in creating change.
We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.
Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you.
Here's a little about us: https://www.originenergy.com.au/about/careers/
Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.
Please note unsolicited CVs from agencies will not be accepted.
Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.