Customer Solutions & Delivery Manager - QLD

• Lead large-scale LPG operations across Queensland 
• Drive safety, performance and delivery outcomes across multiple terminals 
• Lead a frontline workforce of 80+ drivers and operational teams

Grow where you matter most

At Origin, being All Kinds of Useful starts with people like you, the ones showing up every day to make a difference for our customers. As we expand the way that we serve Australians – including providing internet, new products, and more to come – your next challenge could be closer than you think right here at Origin.

About the Role

Reporting to the Group Manager Operations, this senior operational leadership role is responsible for leading LPG distribution and terminal operations across Queensland.

You will oversee a network of 11 terminals and operational sites including 4 Major Hazard Facilities. You will be responsible for safely delivering LPG products to homes and businesses across the state. With a workforce of more than 80 drivers and operational staff, this role requires a leader who can balance strong commercial discipline with hands-on frontline leadership.

Operating in a lean, performance-driven environment, you will be accountable for driving operational outcomes across safety, cost, compliance and delivery performance. Success will come from building strong teams, maintaining rigorous regulatory compliance and ensuring customers receive reliable deliveries every day.

Key focus areas include:

• Develop and execute a national growth strategy aligned to revenue and margin targets
• Leading safe operations across LPG terminals and delivery networks
• Managing operational budgets and driving cost performance
• Delivering high on-time delivery performance and service outcomes
• Ensuring regulatory compliance across transport, hazardous goods operations and Licensed MHF’s
• Driving operational improvements to increase throughput and efficiency
• Leading and developing terminal managers and frontline operational teams
• Building a culture of accountability, urgency and continuous improvement

About you

You are an experienced operational leader with a strong track record managing large frontline teams in complex environments. You bring sound commercial acumen and a practical, hands-on leadership style that drives performance, safety and customer outcomes

You understand the importance of strong safety leadership in operational environments and have experience maintaining high standards across teams, assets and regulated activities. Comfortable operating at both the strategic and operational level, you can manage budgets, improve processes and support frontline teams to consistently deliver strong operational and delivery performance

Key experience may include:

• Leadership experience managing large multi-site operational teams
• Experience running logistics, manufacturing, distribution or asset-based operations
• Strong commercial and financial acumen, including managing budgets and operational performance metrics
• Demonstrated success improving operational throughput and delivery performance
• Experience managing safety, regulatory and compliance obligations in operational environments
• Ability to lead large frontline teams and drive performance improvement
• Tertiary qualifications in business, engineering, finance or a related discipline

Experience within LPG, petroleum, logistics, mining or heavy industry environments will be highly regarded.

Origin - Where good change happens

At Origin, we’re powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse. 
 

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you. 

Here's a little about us: https://www.originenergy.com.au/about/careers/

Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.

Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.