Consultant - LPG Service

• 6 month opportunity (2 March - 4 Sept 2026) 
• Help our customers stay warm this winter! 
• Adelaide CBD based

Join a team that's All Kinds of Useful

At Origin, being useful is more than a tagline - it’s how we approach work every day. As a collective, we’re a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia’s energy transition. If you’re driven by purpose and excited to be part of something bigger, we’d love to have you on the journey.

About the role:

Love solving problems and making someone’s day? As a Customer Service Consultant, you’ll be the welcoming voice our LPG customers rely on—handling delivery questions, account enquiries and everything in between. With sharp questioning skills, you’ll get to the heart of customer needs and deliver fast, accurate, first‑call solutions.

Why this role matters?

• Be the voice of Origin, creating standout experiences with every conversation
• Keep things moving by quickly identifying customer needs and taking action
• Support a wide range of services: orders, deliveries, billing, payments and more
• Turn challenges into solutions through strong problem‑solving and objection handling
• Build long‑term customer trust through consistent, high‑quality interactions
• Being adept at a variety of services including but not limited to: Placing gas orders, Assisting customers with delivery information, Billing + Collections, Payments, Cross selling Origin products

What will you bring?

• Experience thriving in phone‑based or fast‑paced customer service roles
• Confident, clear and genuinely helpful communication
• Strong questioning skills and the ability to navigate objections smoothly
• A calm, positive attitude—even when things get tricky
• A target‑driven mindset and focus on achieving first‑call resolution

So, why join us?  

• Discounted Origin products benefits for employees, including Electrical, Gas and Internet offers! 
• Origin 360 Electric Vehicles (EV) employee subscription offers a fantastic range of EVs, with flexible month-to-month plans and no lock-in contract.
• Free and confidential counselling for employees and family members. 
• A great high energy team, that encourages interesting, rewarding, and engaging work!

Origin - Where good change happens

At Origin, we’re powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse. 
 

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you. 

Here's a little about us: https://www.originenergy.com.au/about/careers/

Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.

Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.